SETA Accredited Short Courses

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Unit Standard Unit Standard Title Credits Qualification Training Date
10025  Handle a range of customer complaints  4 
10041  Conduct a marketing situational analysis  5 
10050  Integrate marketing plans with business process  6 
10058  Design a Measuring Instrument to gather the desired information  10 
10171  Manage the capture, storage and retrieval of human resources information using an information system  3 
10223  Implement strategies for behaviour change and lifestyle coaching  20 
10631  Demonstrate an understanding of manufacturing, principles, methodologies and processes  7 
110000  Generate information and reports for internal and external use  10 
110003  Develop administrative procedures in a selected organisation  8 
110009  Manage administration records  4 
113836  Apply basic computer technology  11 
114583  Develop, implement and evaluate a marketing strategy for a new venture  8 
114584  Finance a new venture  5 
114592  Produce business plans for a new venture  8 
114593  Tender to secure business for a new venture  5 
114596  Research the viability of new venture ideas/opportunities  5 
114600  Apply innovative thinking to the development of a small business  4 
114805  Manage general administration  4 
114882  Develop holistic productivity improvement strategies and plans  10 
115394  Develop a consulting service ethic  5 
115403  Know the client within a consulting contract  6 
115407  Apply the principles of change management in the workplace  10 
115498  Resolve client requests and queries  4 
115499  Gather, record and interpret business related information  4 
115500  Inform client of planned process and follow-up on requests  4 
115811  Establish and appraise the SMME,s current situation and potential  10 
115815  Conduct an analysis of business opportunities and develop future rehabilitation strategies  10 
115816  Identify business success issues for SMMEs  6 
115819  Create and build an optimum advice environment  5 
115820  Evaluate, assess and apply merchandising and marketing practices  8 
115821  Apply business financial practices  4 
115824  Appraise the SMME business owner and or manager  5 
115830  Develop own ability to provide a business advisory service for SMMEs  10 
115852  Evaluate stock policies and logistic services  6 
115854  Determine and negotiate terms of reference of business appraisal service to SMMEs  7 
115855  Create, maintain and update record keeping systems  5 
115857  Explain marketing for SMMEs  6 
116394  Implement and manage human resource and labour relations policies and acts  9 
116484  Evaluate a specified code of ethics and/or code of conduct  6 
117156  Interpret basic financial statements  4 
117241  Develop a business plan for a small business  5 
11909  Monitor and advise on substantive conditions of employment and related rights and obligations in an organisation  5 
119671  Administer contracts for a selected new venture  10 
120389  Explain and apply the concept, principles and theories of motivation in a leadership context  6 
120392  Apply the concept and principles of knowledge management to leadership  8 
12181  Demonstrate knowledge and understanding of basic investment techniques  2 
123258  Foster and maintain customer relations  10 
12997  Prepare financial reports and returns  8 
12999  Contribute to the management of costs and the enhancement of value  10 
13000  Contribute to the planning and allocation of resources within an accounting framework  10 
13400  Demonstrate an understanding of the Principles of Project and Structured Finance  7 
13418  Demonstrate knowledge and understanding of a mortgage bond as a form of debt security  6 
13420  Demonstrate knowledge and understanding of the bond registration process  6 
13912  Apply knowledge of self and team in order to develop a plan to enhance team performance  5 
13915  Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace  4 
13945  Describe and apply the management of stock and fixed assets in a business unit  2 
13948  Negotiate an agreement or deal in an authentic work situation  5 
13952  Demonstrate basic understanding of the Primary labour legislation that impacts on a business unit  8 
15054  Manage the marketing, selling and leasing of residential properties  12 
15056  Negotiate and manage resources for facilities management  4 
15057  Maintain and control the use of asset and investment resources  6 
15059  Identify and co-ordinate facilities management opportunities  5 
15060  Manage the marketing, selling and leasing of agricultural properties  12 
15061  Implement and maintain legal requirements within a real estate business  8 
15064  Analyse and interpret real estate principles, practice, information in the real estate environment  10 
15068  Implement and control administration of real estate systems, policies and procedures  10 
15069  Manage the marketing selling and leasing of commercial industrial business properties  12 
15071  Collate, interpret and utilise financial information in a real estate business  5 
15074  Manage the marketing, selling and leasing of leisure properties  12 
15075  Perform valuations of vacant land  12 
15078  Perform valuations of income producing properties  12 
15085  Perform valuations of agricultural properties used for extensive farming  12 
15089  Identify and apply property, asset and investment management principles  5 
15137  Apply contract documentation  10 
15219  Develop and implement a strategy and action plans for a team, department or division  4 
15232  Coordinate planned skills development interventions in an organisation  6 
15236  Apply financial analysis  4 
15336  Evaluate viability and performance of real estate portfolio  4 
230078  Apply the principles of ethics to a business environment  10 
242584  Demonstrate knowledge and understanding of the Financial Advisory and Intermediary Services Act 2002 (FAIS) (Act 37 of 2002) as it impacts on a specific financial services sub-sector  2 
242593  Explain South African money laundering legislation and the implications for accountable institutions in transacting with clients  3 
242655  Demonstrate knowledge and application of ethical conduct in a business environment  4 
242819  Motivate and Build a Team  10 
242822  Employ a systematic approach to achieving objectives  10 
242872  Conduct international market research  6 
243293  Promote sport activity in a community  4 
243296  Apply values and ethics to a sport organisation  3 
243298  Apply administrative skills and knowledge in a sport organisation  11 
243300  Lead a community sport activity  12 
243303  Create, improvise and organize sport activities  6 
243814  Establish a project or project phase and its processes for a simple to moderately complex project  14 
244288  Demonstrate understanding of occupational health and safety legislation in the workplace  8 
246733  Demonstrate knowledge and understanding of the legislation applicable to real estate practice  12 
246734  Advise role players on Real Estate financing options  6 
246735  Demonstrate an understanding of the Real Estate environment  8 
246736  Market, sell and lease property  20 
246737  Demonstrate knowledge of and apply the Real Estate Code of Conduct and ethics  6 
246738  Apply business principles to the Real Estate function  8 
246739  Manage self-development in a Real Estate environment  8 
252025  Monitor, assess and manage risk  8 
252030  Analyse compliance to legal requirements and recommend corrective actions  4 
259940  Use adaptive thinking to perform problem-solving in diverse work and academic settings  8 
259941  Use temporal relationships in the workplace  8 
259942  Use comparative behaviour to make job related decisions  8 
259943  Categorise and present information to achieve an intended outcome  8 
259944  Apply analytic perception in the workplace  8 
259945  Use spatial orientation in the workplace  8 
262826  Implement a quality management system on a construction project  16 
263356  Demonstrate an understanding of an entrepreneurial profile  5 
263434  Plan and manage production/operations in a new venture  6 
263455  Apply the principles of costing and pricing to a business venture  6 
263456  Plan strategically to improve new venture performance  4 
263474  Manage finances of a new venture  6 
263514  Demonstrate an understanding of the function of the market mechanisms in a new venture  5 
263534  Implement an action plan for a new venture  4 
336709  Evaluate the influences of key components in a supply chain  8 
   Attend to customer enquiries face-to-face and on the telephone in a banking environment  4 
7782  Analyse a business and determine the way it functions  3 
7791  Display cultural awareness in dealing with customers and colleagues  4 
7825  Process financial transactions  16 
7873  Manage one`s own development  3 
7878  Prepare and Maintain Financial Records and Statements  12 
8553  Operate in a business  4 
8555  Contribute to information distribution regarding HIV/AIDS in the workplace  4 
8559  Plan and conduct research  6 
8612  Demonstrate an understanding of societal values and ethics  4 
8664  Examine social features as pertaining to the workplace  4 
Unit Standard Unit Standard Title Credits